ICD-10 Support Services

ICD-10 will have significant impacts on all hospitals, regardless of the size of the facility. Hielix can provide experienced support and advisory services to assist your facility with ensuring all the areas impacted by ICD-10 are being addressed and are on track for the October 1st, 2015 go-live.

Hielix understands many facilities have undertaken the task of addressing ICD-10 remediation internally to reduce impacts on costs. However, we also understand the power and diversity that experience brings to ensuring the problems related to ICD-10 are being addressed. Hielix's ICD-10 support expertise can help quickly evaluate your facilities' progress across key areas and identify opportunities for course corrections, if needed, to keep on track.

Expert Resources to Support Your ICD-10 Implementation

Program and project support: full or part time expert project management, internal project support, oversight and progress reporting.

Technology planning: vendor system software upgrades, scheduling, testing, configuration services and software development life cycle (SDLC) support.

Operational planning: clinical documentation assessments, parallel coding, education and training for coders, physicians, non-ancillary and other departments; revenue cycle processes and project management.

Financial planning: budget development, managed care contract assessments, financial sensitivity analysis, diagnosis-related group (DRG) revenue risk assessments, risk management and stabilization support.

Flexible Support for In-Flexible Budgets

Keeping your ICD-10 implementation project on track may not require full time support. Our flexible models allow for custom support when you need it and in the right context. Some of our flexible models include:

Full or Part time project management – Benefit from our structured project methodology and experience with ICD-10 by utilizing part time project support. Our experienced project managers and ICD-10 subject matter experts will keep your project on track, manage risk, escalate issue and provide status reporting using our proven project management methodology.

Structured in-flight review – Leverage our ICD-10 subject matter experts to work with your project staff to monitor progress, bring best practices from other
facilities, and provide recommendations for course corrections if needed on a weekly, monthly or other periodic basis.
It's like having your own ICD-10 expert on retainer.

Based on Proven Methodology

Hielix has the experience developing and executing comprehensive project plans and budgets for both large and small hospital ICD-10 efforts. Our collective experience in evaluating operational, technological and financial impacts of many diverse provider environments will bring an enterprise wide view to your ICD-10 implementation and help validate you're on the right track.

Peace of Mind

ICD-10 has the potential to significantly impact a hospital's financial health. Our experience has shown that nearly every ICD-10 assessment we have performed, there were critical areas that were overlooked. Additionally, Hielix brings ICD-10 best practices together from across a wide range of similar and diverse facilities and are incorporated in the final report. Hielix's ICD-10 Readiness Check-up will give you the peace of mind that your implementation is on track and give you the time to make necessary adjustments if needed.