Health Information Technology Framework

Market Launch & Operational Sustainability

Market launch is the transition from concept to reality. It is driven by the alignment of the processes, procedures, and systems of the HIE to the operational processes, procedures and systems of each participating stakeholder. This is the step that allows each stakeholder to actually exchange patient data and information between all of the accredited stakeholders in the HIE.

Operational sustainability is the ability of the HIE to sustain continuous operations from internally generated revenues. Stakeholders use commonly accepted systems processes, and procedures that allow the HIE to improve healthcare and lower overall costs within its medical trading area independent of recurring rants and other state and federal assistance.

  1. What is your HIE's "go to market" plan? (More details)

    • Develop an HIE transformation readiness assessment tool
    • Finalize the value proposition and business case for HIE participation with actual pilot test data and information
    • Identify and enlist provider leaders/champions in support of the HIE efforts
    • Provide a prominent platform for the providerchampions to tell their successstories
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  2. Communications strategy / plan (More details)

    • Identify, evaluate and recommend incentive and financing programs to encourage HIE participation
    • Create a peer group for exchanging ideas and information
    • Implement the education and training plan developed in Framework Component 7
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  3. What change management process have you identified or created for your participants? (More details)

    • Identify and use the key measures established in Framework Component 2 to track transformation progress
    • Create a Provider Transformation Guide to assist with the transition to the HIE
    • Describe the future state for various types of providers
    • Assist stakeholdersas they analyze their office workflows and use a reliable transformation process to initiate change
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  4. What assessment of the impacts of the implementation of the HIE have you identified for your participants with regard to: (More details)

    • Operational processes
      • Interruptions, delays, etc.
    • Procedures
      • Clinical outcomes
    • Financial Measures
      • Neutral cash flow projections
    • Assist each provider with the conversion to EMR's as necessary
    • Assist stakeholders with the implementation and adoption of new processes that enable them to optimize the benefits of HIE
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  5. Expected Project Outcomes (More details)

    • Provider Transformation Guide including Change Management processes and measures
    • Provider transformation process completed for each stakeholder according to an agreed upon schedule
    • Stakeholders successfully convert to HIE operational processes and procedures on the schedule outlined in the business and financial sustainability plan
    • X number of identified physician champions are actively advocating the services of the HIE
    • All systems, processes and procedures are in place and operational to ensure the successful exchange of clinical healthcare data and information
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or

Achieve Meaningful Use.