Health Information Technology Framework

Outcome Measures

Outcome measures represent a formalized approach to studying the goals, processes, and impacts of HIE projects, policies and programs. They are frequently used for evaluating and determining if the result of a project and/or program matches the original intention. Outcome measures often use a combination of quantitative and qualitative methods to determine the relative success of a project and/or program.

  1. Have you defined the specific value proposition for each interested organizations? (More details)

    • Specify the value proposition(s) for each entity that will motivate them to participate fully in the HIE effort
    • Provide reasonable data to support the value proposition(s) that interest each organization
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  2. What measureable healthcare and community outcomes have you identified? (More details)

    • Improved healthcare for all?
    • Lower healthcare costs for consumers? Providers? Employers? Payers?
    • Reduced medical errors?
    • Greater healthcare access for the underserved?
    • A more livable community?
    • A combination of these and others?
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  3. What are the financial measures you will track? (More details)

    • ROI?
    • Lower costs?
    • Higher employment?
    • Other?
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  4. How will you utilize outcome measures to insure accountability among the HIE participants? (More details)

    • Identify specific measures for each component of the HIE framework outlined in this model
    • Identify specific timelines for each measure adopted to determine project or program progress
    • Identify and assign individual responsibility for each measure
    • Establish a regular reporting process to the Board of Directors for each adopted measure
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  5. What milestones have you identified in your overall HIE business plan? What milestones have you identified in your overall HIE business plan? (More details)

    • Link all major business plan requirements with specific dates, activities, and responsibilities
    • Integrate HIE milestones with the participants' major events (i. e. Annual budgets, quarterly stakeholder meetings, others)
    • Establish specific dates for project assessment and evaluation
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  6. What trigger points for investment or de-investment have you identified? (More details)

    • Regular quarterly and annual reviews
    • Periodic funding requirements
    • Predetermined decision criteria and dates
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  7. Expected Outcomes (More details)

    • Established and accepted value propositions for each participant
    • Clear outcome measures and a process for periodic evaluation and reporting
    • Established milestones for determining progress towards the HIE
    • Established project assessment process
    • Assigned responsibility for major project activities
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