Health Information Technology Framework

Stakeholder Leadership & Commitment

Stakeholder leadership and commitment is about building recognition among a critical mass of key local and regional stakeholders, including healthcare providers and consumers, that the Community Health Information Exchange (XXHIE) has value and should be created to improve overall healthcare and supported for the betterment of the community.

  1. What is the HIE opportunity? (More details)

    • Broad, community wide project with multiple players; or
    • Narrow, within a particular healthcare segment (i.e. hospital and their physician community)
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  2. Who are the players? (More details)

    • Identify key community healthcare stakeholder organizations and individuals
    • Define perspectives/points of view needed to design and operate an effective HIE
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  3. Are you ready? (More details)

    • Assess community readiness for HIE
    • Engage key community decision makers and influencers in the HIE planning process
    • Establish a communication mechanism to inform the community about your HIE and gain support
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  4. What is the level of commitment? (More details)

    • Full participation - actively and fully engaged
    • Interested observers - Attending the meetings but non committal so far
    • Wait and see - On the sidelines, waiting to see what happens
    • Not interested - Don't currently see the value
    • Opposing - Actively working against the HIE and its interests
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  5. What is the nature of each organizations commitment? (More details)

    • Time?
    • Money?
    • Expertise?
    • In-kind?
    • Letter of support?
    • Endorsement?
    • Other?
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  6. Can the commitment be quantified? (More details)

    • Yes - Funding is provided and people are devoting their time and energy
    • No - We can't get the level of support we need to move forward
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  7. What is the current level of awareness within your community about your health information exchange effort? (More details)

    • Design and implement a process to build and sustain community support
    • Is the community aware of the need for HIE? What level of awareness do they have:
      • Limited - May have read something in the paper or heard it on the news
      • Moderate - Understand the basics of HIE but don't know what is happening in their community
      • Supportive - Know about, understand it and are active in their support for moving forward
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  8. Expected Outcomes (More details)

    • Your HIE organization is formed and has committed to meet regularly
    • Your HIE organization has defined community points of view and the implications of their involvement
    • Your HIE organization has designated and engaged institutional and community representatives to support the design and development of an HIE
    • Your HIE organization has assessed community readiness for HIE
    • Stakeholders have contributed initial resources (time/money/expertise) to the HIE effort
    • Local and regional community leadership supports development of the HIE
    • The community is beginning to recognize that creating an HIE will result in more consumer-focused, equitable, efficient and quality health care
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